enthalpy

enthalpy

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The truth shall set you free, but first it's going to piss you off

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Friday, June 04, 2004

Posted 6/04/2004 06:41:00 PM by Douglas

Cell phone companies suck. The sky is blue. Nothing new there. It's just good to see that there are others that are taking notice of how much they suck.

After Julie McMurry's husband died last summer, Verizon Wireless told the Enumclaw, Wash. woman that she would have to pay an early termination fee on his cell phone contract. "I said, 'This isn't an arbitrary thing, I'd be glad to fax you a copy of the death certificate. The man's dead.'"

The Verizon rep said McMurry could either pay the fee or give the phone to another family member.

Early termination? I'm sure Verizon had a clause in the contract differentiating between the contract's early termination and the customer's early termination. Oh wait, did that say Verizon? Then of course it didn't.

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